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Responsible gambling
At Golden Tiger Casino, we are committed to providing a safe and responsible gaming environment for all our players. We understand the importance of protecting your well-being and want you to know that help is always available.
Recognizing Signs of Problem Gambling
Before we go over our responsible gambling features, it's essential to recognize signs of problem gambling:
- Are you spending more money than you can afford to lose?
- Do you often think about or engage in secret bets to hide your behavior from others?
- Have family members or friends expressed concern about your betting habits?
Tools for Responsible Gambling
We offer a range of tools and resources to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
- Time-Outs: Temporarily restrict access to your account for 24 hours, 7 days, 30 days, or any other period that suits you best.
- Permanent/Temporary Self-Exclusion: Block yourself from accessing our casino completely or temporarily.
- Session Reminders: Set reminders to help you track and control your gaming sessions.
Links to Support Organizations
We want to make sure you have access to support whenever you need it:
- Responsible gambling resources for Canadians
- SOS Joueurs (French-speaking support organization equivalent)
Additional Resources
Our customer support team is here to help. Don't hesitate to reach out if you're unsure about using our responsible gaming tools or if you need general assistance.
Keep in mind: If your loved ones are concerned, they can contact us on your behalf by providing proof of power of attorney and/or guardianship.
We aim to provide a safe environment for all players. We will continuously update these tools and resources as necessary to ensure we meet the evolving needs of our community.